Preparing for Admission

Planning in advance and being well-prepared for admission can be a crucial differentiator in the outcome of your hospital stay. Emergencies, cannot be planned but for elective surgeries and procedures, we encourage each of our patients to,

  • Plan the required stay in consultation with the doctors.
  • Understand the procedures they ought to undergo while at the hospital.
  • Be informed about the expected outcomes of the hospitalization
  • Plan for the investigations, expenses & contingencies.
  • Arrange for an emergency contact & caregiver

Planning also involves, taking care of the insurance formalities, if any. And making provisions of leave/absence from work. We encourage our patients to ask enough questions of their doctors & other staff to fully understand every small detail & requirement of their hospitalization.

 
 

FAQ

The list of items to be brought for hospitalization at Gleneagles Global Hospitals includes – health insurance card, medical records (current & previous), investigation reports and consultation/prescriptions from the OPD. Additionally, patients are also encouraged to bring some of their personal items such as glasses, hearing aids etc., but advised to refrain from bringing expensive jewelry, watches and other such valuables. We encourage you to come light and only with the most essential items to make your stay easy & hassle-free.

Hospitalization is a time for you to receive treatment, rest and recuperate. Patients often consider only the first part and overlook the remaining two. The treatment could be clinical, investigative and may involve a small procedure or major surgery (depending upon the case). The major part of the hospitalization stay will be allocated to the treatment part. However, a vital component of your hospital stay is also to be able to rest & recuperate. Allowing the body sufficient rest from everyday stress is vital to the treatment course.

At Gleneagles Global Hospitals, we encourage you to bring along one care-giver who is available with you at all times. This could be a close relative or family member or a personal friend. We understand that your health is important to your friends and loved ones and they would have the desire to visit you to know of your well-being. We allow visitors at designated hours, in a manner that is not disturbing to the other patients. Visitors may not be allowed for highly critical cases and patients in intensive care.

The expected outcome of hospitalization can and should be discussed with your respective doctor prior to admission. Each patient could have a different threshold limit to be relived from the hospital. It is important to note that the end of hospitalization is not the end of the treatment cycle. You may require subsequent visits, medication and consultation to complete the overall treatment and overcome your sickness. The end of hospitalization simply means that you no longer require constant monitoring and can rest at home or undertake daily activities.

ADMISSION STEPS

Step 1

Consultation with the specialist

Step 2

Planning for treatment & hospitalization

Step 3

Agreeing on a treatment plan

Step 4

Securing insurance approval

Step 5

Undergoing pre-admission investigations

Step 6

Arrival for admission

 
 
Gleneagles Global Hospitals patient information

Preparing for Surgery

A surgical intervention is often necessitated to help a patient overcome sickness and resume normal activities. Surgeries could be emergency procedures or elective procedures. In case of the former, the situation allows for little preparation. However, in latter cases, it is advised that patients be well-informed and well-prepared to ensure improved results. Preparation of surgery ought to involve the following,

  • Detailed discussions with your doctors on the need for surgery.
  • Complete understanding of the procedure and outcome.
  • Undergoing relevant medical investigations for the surgery.
  • Seeking insurance approval and/or arrangement of funds.

Preparation for surgery also involves the mental readiness of a patient, and in some cases the consent and approval of the immediate family. Discussions with doctors, counsellors & staff aid this process of preparation.

 

FAQ

A Patient Relations Cell is tasked with ensuring that all our in-patients have an extremely friendly and hassle-free patient experience while at Gleneagles Global Hospitals. Our patients are provided with the best of infrastructure, facilities and staff assistance to make their hospital stay pleasant. We hope to deliver the right treatment and value for patients and their family members. They can consult the Patient Cell for any queries or concerns, in case they are not adequately resolved by the nursing and/or clinical staff.

The patient relations cell at Global Hospital is at the second-level of the escalation matrix. The primary responsibility of taking care of all patient and/or caregiver concerns rests with the immediate nursing or clinical staff. We are confident that our dedicated nursing staff is adequately trained for all your concerns. However, it is possible that you may wish to speak to our Patient Relations Cell to escalate certain unresolved issues. Please speak to our Patient Relations Staff for the resolution of your queries.

Firstly, we trust there will be little chance for you to be aggrieved at Gleneagles Global Hospitals. Our dedicated staff and tireless personnel will strive to ensure that you have a pleasant stay at the hospital. In case of any concerns, the Patient Relations Cell acts as a facilitator to arrive at a solution that is within the rules of the Hospital; meets the concerns of the patients; and does not infringe upon the rights of other patients and hospital staff.

The following concerns are handled by the Patient Relations Cell:

  • Concerns about your hospitalization.
  • Questions on the Hospital policies.
  • Questions on the services rendered at Gleneagles Global Hospitals.
  • Any special needs that of the patient and/or family members.

Additionally the Patient Relations Cell will look into your concerns based on special considerations or special needs, based on the situation.

ADMISSION STEPS

Step 1

Consultation with the specialist

Step 2

Understanding the need for Surgery

Step 3

Agreeing on a rehabilitation plan

Step 4

Securing insurance approval

Step 5

Undergoing pre-surgery investigations

Step 6

Arrival for admission

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OUR CENTERS OF EXCELLENCE

Gleneagles Global Hospitals India offers excellence in treatment and care for a wide range of diseases through its multi-specialty capabilities and state of the art infrastructure. The hospital carries out cutting-edge medical procedures and has attained for itself a great reputation for many specialties. Some of the specialties wherein Gleneagles Global Hospitals is the premier facility for treatment and care include the following.

Cardiology
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Written Testimonials

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BGS Gleneagles Global Hospitals, a part of Parkway Pantai, successfully performed south India’s first sutureless aortic valve replacement. Sutureless aortic valve replacement is designed to be highly versatile and suitable for a wide range of surgical approaches, including traditional and minimally invasive.

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BGS Gleneagles Global Hospitals, a part of Parkway Pantai, successfully performed south India’s first sutureless aortic valve replacement.Sutureless aortic valve replacement is designed to be highly versatile and suitable for a wide range of surgical approaches, including traditional and minimally invasive.

Read More

BGS Gleneagles Global Hospitals, a part of Parkway Pantai, successfully performed south India’s first sutureless aortic valve replacement. Sutureless aortic valve replacement is designed to be highly versatile and suitable for a wide range of surgical approaches, including traditional and minimally invasive.

Read More

National Outreach Clinics

Gleneagles Global Hospitals brings you the Outreach Clinics to your own cities to offer expert consultation on a wide range of specialties and treatments. Meet highly experienced and skilled doctors for the best diagnosis, second opinion and diagnostic consultation. While your local doctors are always the first point of call, an Outreach Clinic helps you connect with specialists for an expert opinion.

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