Streamlined processes, unparalleled simplicity that deliver exceptional, advanced care

Quality is a way of life at Gleneagles Global Hospitals. Everything we do & everything we aspire to do is a testament to our commitment to quality.

Gleneagles Global Hospitals aims to provide the best treatment, to ensure that patients receive exceptional quality care. We take pride in our systems & process that deliver the best of care based on the most advanced medical practices and state-of-the-art technology. At Gleneagles Global Hospitals, we endeavor to foster a culture that is tuned to patient safety & patient welfare at all times. We regularly upgrade our safety protocols, medical equipment and other SOPs to ensure we always remain ahead of the curve in quality patient experience.

 
 
 

Our commitment to quality is best encapsulated as below:

  • Be a Center of Excellence in Healthcare through commitment to continuous quality improvement and adopting the leading practices for the safety of the patient.
  • Meet and exceed International Healthcare standards through our integrated model of healthcare quality systems and evidence based medicine.
  • Function as a unified organization, in multiple locations, to ensure that our patients have an excellent experience access to all our facilities and services.
  • Build a culture of quality and safety across the organization so that all our facilities deliver highest quality care and service at all times.

The quality improvement priorities at Gleneagles Global Hospitals include:

  • Standardization of systems, processes, policies and procedures across all hospitals.
  • Adopting International Patients Safety Goals.
  • Implementation of Computerized Physician Order Entry and Electronic Health Records that eliminate human errors medical records and improve patient care.
  • Training & development programs for all employees on principles and practice of qualitative healthcare.
 
 

Quality Standards

 

Educational Programs

To enhances and encourages learning & awareness in the organization for the latest in healthcare and healthcare practices

Safety Measure

To safeguard and promote the health of our patients and to minimize the risk of injuries & accident in the hospital premises

Workplace Safety

To promote a safe physical environment & hospital facilities to promote a positive patient experience & health work environment.

Procurement Standards

All the equipment and infrastructure at Gleneagles Global Hospitals is procedure in the most transparent & manner following numerous checks.

Rigorous Evaluation

There is a continuous and ongoing evaluation of all quality control measures to ensure we never lag behind in the standards expected of us.

Feedback Mechanism

A feedback and alert mechanism allows us to hear from our stakeholders – patients, caregivers, doctors etc., and improve quality standards.

 
 

ACCREDITATION

NABH Certification

Gleneagles Global Hospitals is accredited by the National Accreditation Board for Hospitals & Healthcare Providers, a constituent body under the Quality Council of India overseeing the quality parameters of the healthcare sector. The accreditation is proof of the world class standards at Gleneagles Global Hospitals, ensuring delivery of advanced patient-care. Accreditation by Board is a public testament to the standards practiced by a healthcare institution that has been demonstrated via an independent and external peer assessment program; and speaks of the institution’s overall performance with regard to the expected standards. Accreditation instills a greater level of confidence amongst each of the stakeholders in the healthcare ecosystem – primarily the patient community. Certification by NABH not only recognizes the existing levels of standards but also provides a commitment to the continuation of the same standards. There is a greater impetus on patient rights and responsibilities and overall patient experience is periodically assessed. Our accreditation is also beneficial to insurers and third-parties as it allows them to place a greater level of trust and confidence in the information, facilities and infrastructure on offer. The commitment to quality has been encapsulated as given below:

  • Be a Center of Excellence in Healthcare through commitment to continuous quality improvement and adopting industry leading practices in safety.
  • Meet & exceed international healthcare standards through our integrated model of healthcare quality systems & evidence based medicine.
  • Surpass patient expectations by delivering healthcare service that is caring and compassionate.

NABL Certification

An autonomous body under the aegis of Department of Science & Technology, Government of India, NABL has accredited the laboratories at Gleneagles Global Hospitals for adherence to set benchmarks and delivery of quality blood and blood products to patients.

Accreditation by NABL is recognition of the competence of the laboratories such that they are consistent with international standards. This allows patients and general public to identify and select reliable testing, measurement and calibration services.

The consistent standards across all NABL-accredited laboratories, allows for the elimination of duplication of processes and re-testing of products. This results in overall cost savings for organizations and individuals alike.

A periodic assessment ensures that the standards of testing and reporting are always consistent with the agreed international benchmarks. Also, NABL-accredited institutions allow a greater level of access to individuals.

HALAL Certification

Gleneagles Global Hospitals is certified by the Halal Development Corporation for providing Muslim patients and their family members - hospitality services, facilities and cuisine that are as per the Islamic principles, this includes:

  • Halal Certified food and special Arabic cuisine
  • Translator services for Arabic Language
  • A Prayer Room
  • Qibla direction in all the patient rooms along with Holy Quran & prayer mattress
  • Arabic TV channels in the patient rooms with TVs.
  • Halal Certification is a testament to our commitment to providing quality and culturally appropriate services to the Islamic community worldwide. Being sensitive to their needs and being available to meet their requirements in a manner that is consistent with their expectation lies at the crux of this certification.
  • Allowing us to reach out to the great populace across the globe, this also instills a greater confidence amongst our patients.
 
 
 

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OUR CENTERS OF EXCELLENCE

Gleneagles Global Hospitals India offers excellence in treatment and care for a wide range of diseases through its multi-specialty capabilities and state of the art infrastructure. The hospital carries out cutting-edge medical procedures and has attained for itself a great reputation for many specialties. Some of the specialties wherein Gleneagles Global Hospitals is the premier facility for treatment and care include the following.

Cardiology
Medical Oncology
Nephrology
Neurosurgery
Orthopaedics & Joint Replacement
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We are committed to deliver your health aspirations

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Written Testimonials

Every day we strive harder to deliver a great patient experience which is not just the treatment but also your overall experience at our facilities. Here is what our patients say!

Video Testimonials

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Media Experts Speaks

BGS Gleneagles Global Hospitals, a part of Parkway Pantai, successfully performed south India’s first sutureless aortic valve replacement. Sutureless aortic valve replacement is designed to be highly versatile and suitable for a wide range of surgical approaches, including traditional and minimally invasive.

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BGS Gleneagles Global Hospitals, a part of Parkway Pantai, successfully performed south India’s first sutureless aortic valve replacement.Sutureless aortic valve replacement is designed to be highly versatile and suitable for a wide range of surgical approaches, including traditional and minimally invasive.

Read More

BGS Gleneagles Global Hospitals, a part of Parkway Pantai, successfully performed south India’s first sutureless aortic valve replacement. Sutureless aortic valve replacement is designed to be highly versatile and suitable for a wide range of surgical approaches, including traditional and minimally invasive.

Read More

National Outreach Clinics

Gleneagles Global Hospitals brings you the Outreach Clinics to your own cities to offer expert consultation on a wide range of specialties and treatments. Meet highly experienced and skilled doctors for the best diagnosis, second opinion and diagnostic consultation. While your local doctors are always the first point of call, an Outreach Clinic helps you connect with specialists for an expert opinion.

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