Going Home

Once your team of doctors determines that you are well enough to be discharged, you will be assessed for your ability to return home. The medical staff will provide a list of discharge instructions specific to the patient’s needs. The level of activity permitted varies widely with the procedure performed.

We understand your eagerness to return home and be with your family and friends.Being away from home and family could be weighing down on you and we perfectly understand your desire to take the next flight home. Before advising discharge, we will factor in your ability to take the stress of travel before giving you a go-ahead. The availability of a safe environment in transit and a sterile one at home is also taken into account prior to your discharge.

PRE-DISCHARGE CHECKLIST

Discussion with the Doctor

On possibility of traveling back home and understand the pros & cons (if any) of a return. And advice for discharge likewise.

Post Discharge Treatment Plan

A post-discharge treatment plan including medication, investigations and visits to the hospital in your own hometown, if necessary.

Discharge Documentation

Collection of relevant documentation and medical records for future reference and follow-up visits. Any statutory documents, if necessary.

Billing & Payments

Settle your bills & payments prior to the discharge. This could be either cashless settlement from insurance or cash payments by self.

Diet & Activity Restrictions

Prior to discharge have a clear understanding of the diet plan that you ought to stick to and the activities that you can carry out at home

Preparing Your Home

You may require your home to be made patient-friendly to help you adjust post your hospitalization, your family back home can take care of this.

BILLING PROCEDURES & FREQUENTLY ASKED QUESTIONS

All the billing at Gleneagles Global Hospitals is centrally administered by the Billing Department. The billing department works with the family, caregivers and/or the individual right from the pre-admission stage in ensuring that the billing can happen in a hassle-free and efficient manner. Our International Patient Services Coordinator will help you with your financial and payment arrangements. The team will take all possible measure to help the family understand the relevant costs and modes of payments, including insurance claims, to ensure there are no surprises eventually. The endeavor is to provide ailing individuals and/or family member convenience and comfort to concentrate on the well-being while leaving the financial paperwork for us.

Yes, Gleneagles Global Hospitals facilitates cashless settlements with all leading insurance providers with dedicated help desk to guide you through the process. In case of a cashless settlement, there needs to be a pre-authorization letter that ought to be secured from the insurer with a final settlement arrived at the end of the treatment.

Yes, there is a mandatory requirement of pre-authorization from the insurer in case of all elective surgeries, with a final settlement arrived at the end of the treatment. For emergency an accident cases the Billing Team will take a call on a case-by-case basis.

Gleneagles Global Hospitals accepts direct insurance payments in addition to cards and cash payments. Cash payments may be subjected to government regulations and limits in place at the time of payments. Patients and families must make adequate arrangement to ensure hassle-free treatment & discharge.

Yes. We advise you to clear all your pending dues prior to discharge. All discharge formalities are initiated only upon the receipt of the full & final settlement of all pending dues either directly or by an approval from the insurer.

The preferred currency for settling all bills is Indian Rupees. The hospital staff, however, can help you convert your foreign currency bills or travelers cheques into Indian Rupees. You can get in touch with the Patient Services Desk for more information.

In most cases, we help you find a local doctor who will be able to take care of the follow-up visits or consultation. We also provide video conferencing facilities. In an extreme case, you may have to pay a follow-up visit but we will try our best to help you avoid one.

YOU MAY BE INTERESTED IN

Aware Gleneagles Global Hospitals,
L.B. Nagar, Hyderabad
KNOW MORE
Gleneagles Global Hospitals,
Lakdi-Ka-Pul, Hyderabad
KNOW MORE
Gleneagles Global Health City,
Perumbakkam, Chennai
KNOW MORE
Gleneagles Global Clinics,
Adyar, Chennai
KNOW MORE
BGS Gleneagles Global Hospitals,
Kengeri, Bengaluru
KNOW MORE
Global Hospitals,
Parel, Mumbai
KNOW MORE
Gleneagles Global Hospitals,
Richmond Road, Bengaluru
KNOW MORE

OUR CENTERS OF EXCELLENCE

Gleneagles Global Hospitals India offers excellence in treatment and care for a wide range of diseases through its multi-specialty capabilities and state of the art infrastructure. The hospital carries out cutting-edge medical procedures and has attained for itself a great reputation for many specialties. Some of the specialties wherein Gleneagles Global Hospitals is the premier facility for treatment and care include the following.

Cardiology
Medical Oncology
Nephrology
Neurosurgery
Orthopaedics & Joint Replacement
KNOW MORE

We are committed to deliver your health aspirations

This simple tool allows you to search and find a doctor belonging to a particular specialty in any of our hospital locations. There are two ways by which you can search. Search by selecting a city followed by our hospital location of your interest within that city and then the specialty for which you are looking to find a doctor. Alternatively, if you already know the name of the doctor you are looking for, please type the correct name in the "Search by doctor's name" search bar and click on Go!

(OR)

Written Testimonials

Every day we strive harder to deliver a great patient experience which is not just the treatment but also your overall experience at our facilities. Here is what our patients say!

Video Testimonials

Hear the stories of individuals who've overcome extraordinary odds to reclaim their health!

left-arrow right-arrow
Media Experts Speaks

Heart attacks for young adults is caused due to sudden blockage in the arteries (coronary arteries) that supplies blood to the heart.

Read More

Victor, a 59-year-old man from Bengaluru recently underwent living donor liver transplantation at BGS Gleneagles Global Hospital, Bengaluru to treat liver cancer.

Read More

Cervical cancer is one of the most common type of cancer among women in the country, second only to breast cancer.

Read More

National Outreach Clinics

Gleneagles Global Hospitals brings you the Outreach Clinics to your own cities to offer expert consultation on a wide range of specialties and treatments. Meet highly experienced and skilled doctors for the best diagnosis, second opinion and diagnostic consultation. While your local doctors are always the first point of call, an Outreach Clinic helps you connect with specialists for an expert opinion.

KNOW MORE