Going Home

Once your team of doctors determines that you are well enough to be discharged, you will be assessed for your ability to return home. The medical staff will provide a list of discharge instructions specific to the patient’s needs. The level of activity permitted varies widely with the procedure performed.

We understand your eagerness to return home and be with your family and friends.Being away from home and family could be weighing down on you and we perfectly understand your desire to take the next flight home. Before advising discharge, we will factor in your ability to take the stress of travel before giving you a go-ahead. The availability of a safe environment in transit and a sterile one at home is also taken into account prior to your discharge.


Discussion with the Doctor

On possibility of traveling back home and understand the pros & cons (if any) of a return. And advice for discharge likewise.

Post Discharge Treatment Plan

A post-discharge treatment plan including medication, investigations and visits to the hospital in your own hometown, if necessary.

Discharge Documentation

Collection of relevant documentation and medical records for future reference and follow-up visits. Any statutory documents, if necessary.

Billing & Payments

Settle your bills & payments prior to the discharge. This could be either cashless settlement from insurance or cash payments by self.

Diet & Activity Restrictions

Prior to discharge have a clear understanding of the diet plan that you ought to stick to and the activities that you can carry out at home

Preparing Your Home

You may require your home to be made patient-friendly to help you adjust post your hospitalization, your family back home can take care of this.


All the billing at Gleneagles Global Hospitals is centrally administered by the Billing Department. The billing department works with the family, caregivers and/or the individual right from the pre-admission stage in ensuring that the billing can happen in a hassle-free and efficient manner. Our International Patient Services Coordinator will help you with your financial and payment arrangements. The team will take all possible measure to help the family understand the relevant costs and modes of payments, including insurance claims, to ensure there are no surprises eventually. The endeavor is to provide ailing individuals and/or family member convenience and comfort to concentrate on the well-being while leaving the financial paperwork for us.

Yes, Gleneagles Global Hospitals facilitates cashless settlements with all leading insurance providers with dedicated help desk to guide you through the process. In case of a cashless settlement, there needs to be a pre-authorization letter that ought to be secured from the insurer with a final settlement arrived at the end of the treatment.

Yes, there is a mandatory requirement of pre-authorization from the insurer in case of all elective surgeries, with a final settlement arrived at the end of the treatment. For emergency an accident cases the Billing Team will take a call on a case-by-case basis.

Gleneagles Global Hospitals accepts direct insurance payments in addition to cards and cash payments. Cash payments may be subjected to government regulations and limits in place at the time of payments. Patients and families must make adequate arrangement to ensure hassle-free treatment & discharge.

Yes. We advise you to clear all your pending dues prior to discharge. All discharge formalities are initiated only upon the receipt of the full & final settlement of all pending dues either directly or by an approval from the insurer.

The preferred currency for settling all bills is Indian Rupees. The hospital staff, however, can help you convert your foreign currency bills or travelers cheques into Indian Rupees. You can get in touch with the Patient Services Desk for more information.

In most cases, we help you find a local doctor who will be able to take care of the follow-up visits or consultation. We also provide video conferencing facilities. In an extreme case, you may have to pay a follow-up visit but we will try our best to help you avoid one.


Aware Gleneagles Global Hospitals,
L.B. Nagar, Hyderabad
Gleneagles Global Hospitals,
Lakdi-Ka-Pul, Hyderabad
Gleneagles Global Health City,
Perumbakkam – Sholinganallur, Chennai
Gleneagles Global Clinics,
Adyar, Chennai
BGS Gleneagles Global Hospitals,
Kengeri, Bengaluru
Global Hospitals,
Parel, Mumbai
Gleneagles Global Hospitals,
Richmond Road, Bengaluru


Gleneagles Global Hospitals India offers excellence in treatment and care for a wide range of diseases through its multi-specialty capabilities and state of the art infrastructure. The hospital carries out cutting-edge medical procedures and has attained for itself a great reputation for many specialties. Some of the specialties wherein Gleneagles Global Hospitals is the premier facility for treatment and care include the following.

Medical Oncology
Orthopaedics & Joint Replacement

We are committed to deliver your health aspirations

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Written Testimonials

Every day we strive harder to deliver a great patient experience which is not just the treatment but also your overall experience at our facilities. Here is what our patients say!

Video Testimonials

Hear the stories of individuals who've overcome extraordinary odds to reclaim their health!

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Media Experts Speaks

Two teenage brothers Shashank Thakur and Rajeev Thakur were operated upon by a team of doctors at Aware Gleneagles Global Hospital to bring them back to normalcy from a point of almost no return.

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Surgeons from Aware Gleneagles Global Hospital, LB Nagar, on Thursday said they had successfully helped two teenage brothers walk again after a near-fatal accident that caused serious multiple injuries.

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The number of jaundice cases in the city has seen an increase of around 10-15% over the past few months...

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National Outreach Clinics

Gleneagles Global Hospitals brings you the Outreach Clinics to your own cities to offer expert consultation on a wide range of specialties and treatments. Meet highly experienced and skilled doctors for the best diagnosis, second opinion and diagnostic consultation. While your local doctors are always the first point of call, an Outreach Clinic helps you connect with specialists for an expert opinion.