No hospital stay, however comfortable, can match the comfort of your own home and we at Gleneagles Global Hospitals perfectly well understand your desire to head home at the earliest possible. We factor-in your eagerness to return to the comfort of your home against the need you may have to stay in the hospital for observation, treatment and/or a possible contingency. Rest & recuperation can be achieved at home, but in certain cases it is important to have a sterile environment with constant observation for a few days. Prior to returning home you must also have a thorough understanding of the care that must be ensured at home and the subsequent visits you ought to undertake. A pre-discharge checklist provided herein give you a brief snapshot of the things you must consider & complete. Please note, discharge from the hospital is neither the end of treatment cycle nor complete cure, it is an important milestone with a few more before you are fully healthy & well.
Discussion with the Doctor
Discuss on the timing and viability of discharge. The doctor will help you understand the pros & cons (if any) and advice for discharge likewise.
Post Discharge Treatment Plan
The doctor will also outline a post-discharge treatment plan including medication, investigations and visits to the hospital, if necessary.
Please collect the relevant documentation and medical records such as reports, bills, prescriptions, case-history etc., for future reference.
Billing & Payments
Settle your bills and payments prior to the discharge. This could be either cashless settlement from insurance or cash payments by self.
Diet & Activity Restrictions
Prior to discharge have a clear understanding of the diet plan that you ought to stick to & the activities that you can carry out at home
Preparing Your Home
In some cases, homes may require to be made patient-friendly to accommodate a patient coming out of a hospital stay, please have your family take care of this.
BILLING PROCEDURE & FREQUENTLY ASKED QUESTIONS
All the billing at Gleneagles Global Hospitals is centrally administered by the Billing Department. The billing department works with the family, caregivers and/or the individual right from the pre-admission stage in ensuring that the billing can happen in a hassle-free and efficient manner. The team will take all possible measure to help the family understand the relevant costs and modes of payments, including insurance claims, to ensure there are no surprises eventually. The endeavor is to provide ailing individuals and/or family member convenience and comfort to concentrate on the well-being while leaving the financial paperwork for us.
Yes, Gleneagles Global Hospitals facilitates cashless settlements with all leading insurance providers with dedicated help desk to guide you through the process. In case of a cashless settlement, there needs to be a pre-authorization letter that ought to be secured from the insurer with a final settlement arrived at the end of the treatment.
Yes, there is a mandatory requirement of pre-authorization from the insurer in case of all elective surgeries, with a final settlement arrived at the end of the treatment. For emergency and accident cases the Billing Team will take a call on a case-by-case basis.
Gleneagles Global Hospitals accepts direct insurance payments in addition to cards and cash payments. Cash payments may be subjected to government regulations & limits in place at the time of payments. Patients and families must make adequate arrangement to ensure hassle-free treatment and discharge.
Yes. We advise you to clear all your pending dues prior to discharge. All discharge formalities are initiated only upon the receipt of the full and final settlement of all pending dues either directly or by an approval from the insurer.
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OUR CENTERS OF EXCELLENCE
Gleneagles Global Hospitals India offers excellence in treatment and care for a wide range of diseases through its multi-specialty capabilities and state of the art infrastructure. The hospital carries out cutting-edge medical procedures and has attained for itself a great reputation for many specialties. Some of the specialties wherein Gleneagles Global Hospitals is the premier facility for treatment and care include the following.
Orthopaedics & Joint Replacement
We are committed to deliver your health aspirations
This simple tool allows you to search and find a doctor belonging to a particular specialty in any of our hospital locations. There are two ways by which you can search. Search by selecting a city followed by our hospital location of your interest within that city and then the specialty for which you are looking to find a doctor. Alternatively, if you already know the name of the doctor you are looking for, please type the correct name in the "Search by doctor's name" search bar and click on Go!
Every day we strive harder to deliver a great patient experience which is not just the treatment but also your overall experience at our facilities. Here is what our patients say!
Mr Askari Hjiran Farag
"I would like to thank all of you here at GLENEAGLES BGS GLOBAL HOSPITALS specially the Neurosurgery team. The help you provided with the care and affection was beyond our expectations. The guidance and the support, we are very happy with the results and how the surgery was done. Our special thanks to the Neurosurgery team, International department, and radiology for the kind and special care."
Thank you isn't enough for the outstanding care and kindness shown to me and my family during my wife's recent liver transplant surgery at your amazing hospital. he care and attention we received was far beyond our expectations. Never have we seen such a remarkable group of individuals and team members.
"I am thankful to Dr. Mohamed Rela, Dr. Dinesh, Dr. Gomathy & team for my treatment of Liver Transplantation. I heartily thank to all staff nurses, brothers & sisters who really have taken care whole heartedly without any complaints. Overall wonderful experience, Thanks"
Four year old Abdul Rahman was diagnosed with aplastic anaemia wherein the body stops producing new blood cells. He underwent a bone marrow transplant donated by his older sister Shahad, both the siblings have recovered well and living a healthy life.
Margaret from Kenya, suffered from a dislocated hip right from her childhood. A subsequent accident further complicated her condition and yet she found no reprieve. Finally, at BGS Gleneagles Global Hospitals Bengaluru she underwent a hip replacement surgery and is now walking perfectly well.
Hear the stories of individuals who've overcome extraordinary odds to reclaim their health!
Mrs Radha Madhavi Underwent Laparoscopic Fundoplication Surgery
Mr Prasad Underwent Laparoscopic Cholecystectomy Surgery
Mr Rakesh Kumar HIP Replacement Underwent Surgery
Mrs Rajya Lakshmi underwent Spine Surgery
Mr Ibrahim Hussain Mohd Underwent Total Knee Replacement Surgery
National Outreach Clinics
Gleneagles Global Hospitals brings you the Outreach Clinics to your own cities to offer expert consultation on a wide range of specialties and treatments. Meet highly experienced and skilled doctors for the best diagnosis, second opinion and diagnostic consultation. While your local doctors are always the first point of call, an Outreach Clinic helps you connect with specialists for an expert opinion.KNOW MORE