Gleneagles Global Hospitals accords the highest priority to the concerns of privacy of our patients, their caregivers and visitors to our various portals, including but not limited to the domain www.globalhospitalsindia.com. The hospital, and its representatives, take all reasonable and possible measures to ensure the data furnished by the users of this website remains confidential and is used as per the user consent and within the purview of the applicable laws & regulations in India.
The hospital may collect and process relevant information about you via forms on the website (www.globalhospitalsindia.com); in addition to forms given as hard copies form or by any other means. This information is stored with us for varied purposes which may or may not be explicitly shared at the outset. Some of the information may or may not be shared with doctors and other relevant service providers on a need-to-know basis.
The information you provide to us will be used for the purposes of treatment, payments and other processes in addition to being used for internal data processing, such as compiling statistical information about your interests and the use of our website.
A cookie is a simple text file that is stored on your computer or mobile device by a website’s server and only that server will be able to retrieve or read the contents of that cookie. Each cookie is unique to your web browser. It will contain some anonymous information such as a unique identifier and the site name and some digits and numbers. It allows a website to remember things like your preferences or profile.
Gleneagles Global Hospitals India will collect, record, store and use your personal data for the following specified purposes including but not limited to:
- Providing you with information, products or services that you request from us or which we believe would interest you in a way that is targeted and relevant. This could include but is not limited to treatments, initiatives, offers, special health drives, education and insurance;
- Carrying out our obligations arising from any transactions or agreements entered into between you and us;
- Notifying you about changes to our products and services;
- Ensuring that our website is presented in the most effective manner for you and your computer
- Additional treatment or health information
Unless explicitly asked not to, we may contact you for the above purposes by telephone call, email, text or SMS messaging and other means. Gleneagles Global Hospitals India will not share your personal data with any third party other than those that is provided for within the applicable laws.
We will take all reasonable and appropriate steps to protect the security and integrity of all personal information provided to our website, or by any other means - electronic or otherwise. The data will be suitably protected against both unauthorized physical and electronic access. These measures include an electronic firewall and various other protection measures that involve virus scanning, installation of security patches, vulnerability testing, backup and recovery planning, employee training, security audits and other steps designed constantly to improve the data protection posture. However, we cannot guarantee that information during transmission through the internet or any computer network is entirely safe from unauthorized intrusion, access or manipulation. We will have no liability for disclosure of information due to errors or unauthorized acts of third parties. In any event, where we believe personal data has been compromised, we will notify you of this.